Small Business Tips

A doubleshot of small business espresso with extra froth
A small business blog featuring tips to help entrepreneurs succeed in the small business world. Topics include family business, human resources, marketing, money, networking, operations, ownership, startup, taxes and technology.
Starting Your Own Business, Part 3 of 4

DEVELOPING A SALES SCRIPT AND ADDRESSING OBSTACLES

Developing a Sales Script
The purpose of a sales script is to generate belief in you and your product. It should inspire others to support you in your path to success rather than question your abilities. Your sales script will quickly become the cornerstone for marketing your business.

A sales script should be no more than one page in length and should address the following:

1. The name of your business and your instant impact message (refer to part two for information on developing an instant impact message).

2. Your top three products or services and a brief description of each.

3. Show that your product/service works by providing at least two testimonials from clients.

4. A brief biography, including your previous experience, why you created the business and your anticipated goal.

5. Contact information, which should include address, facsimile, e-mail, website, etc.

Have your sales script handy at all times, and use it to start conversations about your business at networking events or marketing functions.

A sales script is very important when dealing with others on a corporate level. But what about possible customers that you come across throughout your daily routine? In this situation, a sales script can be somewhat overpowering. I highly recommend that you use business cards to draw a potential customer’s attention on an individual level.

Your business card should contain all available contact information and your instant impact message. The design of your business card is also crucial to the impact it makes in determining whether or not a potential customer is willing to contact you for service. Read more about how to design a high-impact business card.

Addressing Obstacles
While trudging through the startup process, you will inevitably come across obstacles that may threaten your business and rattle your confidence. Don’t dismiss these treats, no matter how small and insignificant they seem, because doing so can have disastrous results. Rather, create a plan to overcome them.

• Make a list of everything you have accomplished thus far to regenerate your confidence.

• Write down the obstacles that lie in front of you and indicate whether they are avoidable or unavoidable.

• Indicate what evasive action you intend to make toward the avoidable obstacles.

• Write out a plan for how to turn the unavoidable obstacles into an opportunity for your business, and you individually, to grow and develop. You may consider consulting with a trusted successful entrepreneur to get their input on how they might manage those situations.

• Determine your “Rules to Live By.” Make a list of opportunities you will not pass up and action you vow to always take when obstacles come your way in the future.

Always remember that a threat is only as damaging as you allow it to be. If you vow to meet all challenges head on, with a positive and determined attitude, you will find a way to pull through with a stronger business in tow.

Part 1: Focus and Brand Impact

Part 2: Research and Protecting Your Idea

Part 4: Finalizing Your Product and Your Business Action Plan

This week’s source:
• Entrepreneur.com: Starting a Business

Today’s Related Sites/Readings:
• SuccessConsciousness.com: The Power of Positive Thinking
• BusinessWeek.com The Real Stats of Business Failure
• University of Tennessee: Planning Against a Business Failure


Related Small Business Buzz Posts:
Starting Your Own Business, Part 1 of 4
Starting Your Own Business, Part 2 of 4
Overview – How to Write a Business Plan : Part 1 of 8
Starting Your Own Business, Part 4 of 4
Executive Summary, Table of Contents and Appendix – How to Write a Business Plan : Part 6 of 8

By Michelle Cramer
Tuesday, January 23rd, 2018 @ 12:00 AM CDT

Startup |

Starting Your Own Business, Part 2 of 4

PART 2 – RESEARCH THE INDUSTRY AND PROTECT YOUR IDEA

Research the Industry
Now that you have established the product and/or service that you business will provide, you need to learn as much as possible about the industry that is already out there.

As stated in Part One, it is likely that you are not the first person to come up with a business like yours. However, researching what is already out there will help you to develop a business that addresses needs and desires that the competition lacks.

Research the product/service:

• Find out how many options are already out there and what their similarities and differences, pros and cons are.

• Find reviews from consumers that have used the product or service, both positive and negative. A great source for this is Consumer Report, which uses a number of similar products and rates their preformance. I also recommend Epinions.com, where actual consumers review products they have used.

• Use your research to determine how you can make your product or service better. What can set you apart from the competition?

Talk to others who have succeeded:

• It is best, of course, to talk to others in the same industry, but not necessary. Any success story will do.

• Ask them about the strengths and weaknesses of their business.

• Find out what obstacles they have faced and what they have done to overcome them.

• If it is an option, go to someone you can trust to be honest with you. Someone that sees you as a potential consumer may tend to focus on the positive and stray from the negative. In order to be a success yourself, you need to be aware of both.

Research recent articles written about your industry:

• These will usually be unbiased and will weigh all the facts, pointing out both the positive and the negative.

• Discover information crucial to the development of your new business, such as recent trends, best strategies, new resources, marketing ideas, etc.

Keep a notebook:

• Throughout your research, always have a notebook on hand. Right down EVERY idea, regardless of whether you think you will use it. Often an “iffy” idea, when revisited, will spark a brilliant one.

• It is recommended that you revisit your idea list weekly.

Protect Your Idea
Legally, you don’t necessarily have to register your business name, logo or slogan in order for them to be protected by copyright and trademark laws. Typically, protective laws are based upon whoever used it first, but you will likely have to go to court to gain that protection.

Therefore, the best protection is to always keep a dated paper trail of everything you do, such as a daily planner. Take notes at all meetings, including those in attendance and each item discussed and decision made. If you ever need to go to court over an issue, your paper trail can serve as primary evidence in your defense.

If you do decide to register your business, it is recommended that you consult with an attorney. Most attorneys will not charge for an initial consultation, and will provide some basic information regarding your rights and how to protect yourself. You can also get some information from your local SBA office or chamber of commerce.

It is not necessary to have an attorney register your business. Usually you can do so yourself. However, if you intend on having Articles of Organization, By-laws, etc. associated with your business, it is highly recommended that you hire an attorney to prepare these documents as this is the best way to insure every detail is thoroughly and accurately addressed.

Be sure to bookmark this page and check back tomorrow for part 3 of our 4 part series: Developing a Sales Script and Addressing Obtacles

Part 1: Focus and Brand Impact.

Part 3: Developing Sales Scripts and Addressing Obsticles.

Part 4: Finalizing Your Product and Your Business Action Plan

This week’s source:
• Entrepreneur.com: Starting a Business

Today’s Related Sites/Readings:
• Consumer Reports: Product Research
• Epinions.com: Consumer Reviews of Products
• Small Business Association: Small Business Law Library
• Small Business Association: Protecting Your Ideas
• Bizhelp24.com: Patents for Manufacturing Business


Related Small Business Buzz Posts:
Starting Your Own Business, Part 4 of 4
Establishing Your Brand
Market Analysis – How to Write a Business Plan : Part 2 of 8
4 Ways to Keep Up on Industry Trends
Starting Your Own Business, Part 1 of 4

By Michelle Cramer
Monday, January 22nd, 2018 @ 12:05 AM CDT

Startup |

Starting Your Own Business, Part 1 of 4

It’s time. You have decided that you are finally going to live the dream of starting your own business. Everything is falling into place and doors are open all around you. The question is, where do you begin?

Starting your own business is an impacting decision. Every step must be thoroughly thought out and calculated. Diving in without a plan for success and a process to get there will inevitably break you.

Therefore, this week we are starting from scratch. The next four days will cover the basic steps for becoming an entrepreneur and starting on the right track.

PART 1 – FOCUS AND IMPACT

Find Your Focus
The most important initiative to starting a business is to find your focus. Write it down, and keep it accessible. You might even consider keeping this information in plain sight so that you see it daily, for example, posted next to your computer.

Knowing your focus in your mind is one thing, but having it in front of you in black and white provides a clarity and permanence that can be very encouraging in times of doubt. Be as descriptive and thorough as possible, leaving no stone unturned.

When writing down your focus, be sure to address the following:

What is your goal on a personal level?
• What do you want out of this business?

What is your goal on a familial level?
• What sort of income are you looking to generate for your family?

What is your goal for others?
• What need do you plan to address with your product/service?
• Who will be your primary market?

It’s important to remember that, most likely, someone else has started a business quite similar to yours. You may also face self-doubt based on the questionable reactions of others when you mention your venture to become your own boss. Always remember that no one else has your goals or your intent.

When in doubt, revisit the focus that you mapped out to remind yourself of your determination and desire. Also, share it with those that may question the viable success of your business. You will likely impress upon them a stronger confidence in your ability to succeed.

Instant Impact Message
The first question that comes to the consumers mind when he sees a new product or service is “How will I benefit from this?” Step two in developing a successful new business is to develop an “instant impact message” that will help the consumer to immediately answer this question. This is a single statement that is highly powerful and reveals the core value of your business. Put simply, it is your slogan.

To develop your instant impact message, revisit the third item on your focus list – your goal for others. Pull out the main descriptive words that you feel truly portray the core of your business. As cheesy as it may sound, your instant impact message should reflect your heart. It is what your business stands for and should become such a crucial part of your business that, should you withdraw it, your business would not be the same.

Part 2: Research and Protecting Your Idea.

Part 3: Developing Sales Scripts and Addressing Obsticles.

Part 4: Finalizing Your Product and Your Business Action Plan

This week’s source:
• Entrepreneur.com – Starting a Business

Today’s Related Readings:
• Entrepreneur.com : Planning Your Business Plan
• SBA.gov: Business Plan Basics
• ICBS.com: Creating a Catchy Slogan


Related Small Business Buzz Posts:
Starting Your Own Business, Part 3 of 4
Starting Your Own Business, Part 4 of 4
Starting Your Own Business, Part 2 of 4
Executive Summary, Table of Contents and Appendix – How to Write a Business Plan : Part 6 of 8
Inexpensive Ways to Conduct Marketing Research

By Michelle Cramer
Sunday, January 21st, 2018 @ 12:00 AM CDT

Startup |